Hotel Orpheus - Casino And Spa Pamporovo, Pamporovo

My stay at the hotel had its ups and downs. The location is truly beautiful, perfect for a great time, and the rooms are nice and clean with good beds. However, I encountered some significant issues with service, and the dining options left much to be desired. Overall, it was decent value for the price, but there were areas that could really use improvement.

I had a mixed experience at this hotel. The location was quite convenient, being close to the ski center, but the rooms left a lot to be desired with poor maintenance and an unpleasant smell. The service was quite rude and unhelpful, which really put a damper on my stay. On the plus side, the dining options were fairly diverse, though they could be improved. Overall, it was not the delightful experience I had hoped for.

I had a mixed experience at this hotel. The location was excellent, making it easy to get around, and the staff was generally friendly and helpful. However, the room left a lot to be desired – it smelled of cigarettes and had some bathroom mold, which was disappointing. The service was hit or miss, with some staff being rude at times. Overall, while the amenities were decent, I expected more from my stay, particularly for the price.

I had a pleasant stay overall, with big and clean rooms. The staff was super friendly and always ready to help. However, I did experience some noise issues from neighboring rooms, which was a bit distracting at times. The location was great, close to the ski center, but cleanliness in certain areas left something to be desired.

I had mixed feelings about my stay at this hotel. On one hand, the views from my room were absolutely stunning, and it was spacious. On the other hand, I was really disappointed with the cleanliness—there were signs of mold and a strong odor of cigarettes. Overall, the service could improve too, with some staff being rude instead of accommodating.