The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Retreat
“The room was impressively spacious with large windows that offered breathtaking views of the mountains.” view full review
Relaxing Pool Area
“I enjoyed the pool area, where I could unwind and soak in the serene atmosphere despite it being a bit small.” view full review
Cozy TV Nook
“Having a TV in the room added to the comfort of our stay, perfect for cozy evenings after a long day.” view full review
Decent Bathrooms
“The bathroom was decent and clean, providing a comfortable space to refresh after skiing.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Locker room
Ski storage
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Ski school
Hiking
Horseback riding
Cycling
Billiard tables
Table tennis
Yoga class
Aerobics
Fishing
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Ski equipment hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Children
Cots
Playpen
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room
Spa & Leisure
Saltwater pool
Indoor swimming pool
Casino
Entertainment
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Massage
Room features
Heating
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Pamporovo,
Pamporovo,
Bulgaria,
Smolyan Province
Map view
Pamporovo,
Pamporovo,
Bulgaria,
Smolyan Province
City landmarks
4703 Pamporovo
Studenets ski center
2.1
km
4703 Smolyan
Pamporovo Ski Resort
2.2
km
Smolianskite ezera
3.3
km
D.Blagoev St 1
Smolyanski Ezera
3.8
km
Rozen
4.1
km
Rozhen
Rozhen Observatory
5.9
km
Nearby
Pamporovo
200 m
Restaurants
The White Hart Pamporovo
590 m
4870 Pamporovo
Gloria Mar Restaurant
810 m
Ul. Shipka N 34
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
Friendly staff
Clean rooms
Noise from rooms
Cleanliness issues
6.0/10
Guest rating
Rooms
5.2
Location
8.2
Service
5.2
Dining
6.0
Guest reviews
6.0/10
based on 6 reviews
7.7
7.7/10 based on 297 reviews
William
United States,
October
2024
6.4/10
My stay at the hotel had its ups and downs. The location is truly beautiful, perfect for a great time, and the rooms are nice and clean with good beds. However, I encountered some significant issues with service, and the dining options left much to be desired. Overall, it was decent value for the price, but there were areas that could really use improvement.
Rooms
7.0
The rooms were nice, clean, and had great bathrooms, but there was a noticeable issue with noise from neighboring rooms.
Service
5.0
The service was quite careless overall, except for the cleaning ladies, who did a good job.
Location
9.0
The location is beautiful and very good, close to ski facilities, restaurants, and small shops.
Dining
5.0
The dining options were somewhat monotonous and not very delicious, falling short of expectations.
Facilities
6.0
Facilities were adequate, but nothing stood out as exceptional.
Richard
United States,
October
2024
5.0/10
I had a mixed experience at this hotel. The location was quite convenient, being close to the ski center, but the rooms left a lot to be desired with poor maintenance and an unpleasant smell. The service was quite rude and unhelpful, which really put a damper on my stay. On the plus side, the dining options were fairly diverse, though they could be improved. Overall, it was not the delightful experience I had hoped for.
Rooms
5.0
The room was poorly maintained with a cold shower and an unpleasant smell of cigarettes. The bathroom also had mold and issues with plumbing.
Service
5.0
Service was disappointing; staff were rude and not accommodating at all, lacking the professionalism expected from a four-star hotel.
Location
7.0
The location was decent, close to the ski center but quite noisy at night due to unruly kids.
Dining
5.0
Dining options were abundant, but the food was rather monotonous and lacked flavor.
Facilities
6.0
Facilities were okay, but nothing particularly stood out as luxurious or inviting.
Tom
United States,
June
2024
6.4/10
I had a mixed experience at this hotel. The location was excellent, making it easy to get around, and the staff was generally friendly and helpful. However, the room left a lot to be desired – it smelled of cigarettes and had some bathroom mold, which was disappointing. The service was hit or miss, with some staff being rude at times. Overall, while the amenities were decent, I expected more from my stay, particularly for the price.
Rooms
5.0
The room was spacious but unfortunately smelled of cigarettes and had some mold in the bathroom, which was not ideal.
Service
6.0
The staff was generally friendly and helpful, but there were a few instances where they were quite rude, which was disheartening.
Location
9.0
The location was very good, conveniently placed near the lift station, making it easy to access other areas.
Dining
7.0
The dining area was excellent and buffet style, which I enjoyed, but it did get really crowded at times, making it hard to move around.
Facilities
6.0
The hotel offered decent facilities, though there could've been more attention to cleanliness and maintenance.
Sue
United States,
June
2024
7.6/10
I had a pleasant stay overall, with big and clean rooms. The staff was super friendly and always ready to help. However, I did experience some noise issues from neighboring rooms, which was a bit distracting at times. The location was great, close to the ski center, but cleanliness in certain areas left something to be desired.
Rooms
7.0
The rooms were big and clean, but I could hear everything from neighboring rooms due to the ventilation outlet.
Service
9.0
The service was super friendly; the staff was always willing to assist with anything I needed.
Location
8.0
The location was very good, close to Ski Centre 1, which was convenient.
Dining
7.0
Dining was fine, with a variety of dishes, but it felt a bit monotonous after a few days.
Facilities
7.0
The facilities were decent and added to the overall experience, but they could use some updates.
Friendly staff
Noise from rooms
Matt
United States,
June
2024
5.8/10
I had mixed feelings about my stay at this hotel. On one hand, the views from my room were absolutely stunning, and it was spacious. On the other hand, I was really disappointed with the cleanliness—there were signs of mold and a strong odor of cigarettes. Overall, the service could improve too, with some staff being rude instead of accommodating.
Rooms
5.0
The room was spacious with a beautiful view, but unfortunately, there was mold and a cigarette smell that made it uncomfortable.
Service
5.0
The service from some staff members was quite rude and unhelpful, while the cleaning ladies were courteous and did their job well.
Location
8.0
The location is fantastic on the perfect Rodopi mountain, and even though it got a bit noisy with kids in the evenings, it was a great place to explore.
Dining
6.0
Dining options were buffet style and had a decent variety, but it could get very crowded, making it hard to move around.
Facilities
6.0
Facilities were decent, but they didn’t quite match up to my expectations given the price we paid.
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