Hotel Orpheus - Casino And Spa, Pamporovo ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Pamporovo, Pamporovo, Bulgaria

Hotel Orpheus - Casino And Spa is a 4-star family-friendly hotel offering amenities such as a spa area with thermal water tubs, a casino, and a children’s playground. It features a range of recreational facilities, including an indoor pool and ski-to-door access.

Rooms & Amenities

Rooms at Hotel Orpheus - Casino And Spa include 260 stylishly furnished accommodations with amenities such as free Wi-Fi, cable TV, and minibars. Certain units provide a seating area for relaxation after a day of activities.

Dining & Bar Options

Dining options include two on-site restaurants, a lobby bar, and a sky bar offering panoramic views. Guests can also enjoy the Vitamin Bar located within the premises.

Leisure & Children Activities

The spa features a heated indoor pool, jacuzzis, Finnish sauna, and a range of massage services. Hotel Orpheus also offers recreational activities for children, including a games room supervised by an animator.

Business Facilities & Access

For business travelers, Hotel Orpheus has four meeting rooms equipped for events, a business center, and a 24-hour front desk service. The property is situated just 656.2 ft from Ski Center 1, providing convenient access for skiing enthusiasts.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Suite

Max:

3 persons

45 m²

Bed options:

1 King-size bed

Mountain view

Shower

Heating

room details

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Premium Double or Twin Room

Max:

2 persons

22 m²

Bed options:

2 Single beds

Mountain view

Shower

Heating

room details

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Standard Double or Twin Room

Max:

2 persons

22 m²

Bed options:

2 Single beds

Mountain view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Pamporovo500 m

Airports

Plovdiv International (PDV) 72.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Retreat

“The room was impressively spacious with large windows that offered amazing views of the mountains.” view full review

Relaxing Pool Area

“I enjoyed the pool area, where I could unwind and soak in the serene atmosphere despite it being a bit small.” view full review

Cozy TV Nook

“Having a TV in the room added to the comfort of our stay, perfect for cozy evenings after a long day.” view full review

Decent Bathrooms

“The bathroom was decent and clean, providing a comfortable space to refresh after skiing.” view full review

General

Wi-Fi
Paid parking
Safe deposit box
Lift
Hairdresser

Sports & Fitness

Exercise gym

Services

Room service
Shops/Commercial services

Dining

Restaurant
Bar/ Lounge area

Business

Business centre

Children

Cots

Spa & Leisure

Indoor swimming pool
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi

Room features

Air conditioning
In-room safe
Sitting area
Dressing area
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Pamporovo, Pamporovo, Bulgaria

Map view

Pamporovo, Pamporovo, Bulgaria

City landmarks

4703 Pamporovo

Studenets ski center

2.1 km

4703 Smolyan

Pamporovo Ski Resort

2.2 km

Smolianskite ezera

3.3 km

D.Blagoev St 1

Smolyanski Ezera

3.8 km

Rozen

4.1 km

Rozhen

Rozhen Observatory

5.9 km

Nearby

Pamporovo

200 m

Restaurants

The White Hart Pamporovo

590 m

4870 Pamporovo

Gloria Mar Restaurant

810 m

Ul. Shipka N 34

Reviews and Ratings

Feedback from previous guests about their experience.

60%

liked the hotel and would stay again

Friendly staff

Clean rooms

Noise from rooms

Cleanliness issues

6.0/10

Guest rating

Rooms

5.2

Location

8.2

Service

5.2

Dining

6.0

William

United States, October 2024

6.4/10

My stay at the hotel had its ups and downs. The location is truly beautiful, perfect for a great time, and the rooms are nice and clean with good beds. However, I encountered some significant issues with service, and the dining options left much to be desired. Overall, it was decent value for the price, but there were areas that could really use improvement.

Rooms

7.0

The rooms were nice, clean, and had great bathrooms, but there was a noticeable issue with noise from neighboring rooms.

Service

5.0

The service was quite careless overall, except for the cleaning ladies, who did a good job.

Location

9.0

The location is beautiful and very good, close to ski facilities, restaurants, and small shops.

Dining

5.0

The dining options were somewhat monotonous and not very delicious, falling short of expectations.

Facilities

6.0

Facilities were adequate, but nothing stood out as exceptional.

Richard

United States, October 2024

5.0/10

I had a mixed experience at this hotel. The location was quite convenient, being close to the ski center, but the rooms left a lot to be desired with poor maintenance and an unpleasant smell. The service was quite rude and unhelpful, which really put a damper on my stay. On the plus side, the dining options were fairly diverse, though they could be improved. Overall, it was not the delightful experience I had hoped for.

Rooms

5.0

The room was poorly maintained with a cold shower and an unpleasant smell of cigarettes. The bathroom also had mold and issues with plumbing.

Service

5.0

Service was disappointing; staff were rude and not accommodating at all, lacking the professionalism expected from a four-star hotel.

Location

7.0

The location was decent, close to the ski center but quite noisy at night due to unruly kids.

Dining

5.0

Dining options were abundant, but the food was rather monotonous and lacked flavor.

Facilities

6.0

Facilities were okay, but nothing particularly stood out as luxurious or inviting.

Tom

United States, June 2024

6.4/10

I had a mixed experience at this hotel. The location was excellent, making it easy to get around, and the staff was generally friendly and helpful. However, the room left a lot to be desired – it smelled of cigarettes and had some bathroom mold, which was disappointing. The service was hit or miss, with some staff being rude at times. Overall, while the amenities were decent, I expected more from my stay, particularly for the price.

Rooms

5.0

The room was spacious but unfortunately smelled of cigarettes and had some mold in the bathroom, which was not ideal.

Service

6.0

The staff was generally friendly and helpful, but there were a few instances where they were quite rude, which was disheartening.

Location

9.0

The location was very good, conveniently placed near the lift station, making it easy to access other areas.

Dining

7.0

The dining area was excellent and buffet style, which I enjoyed, but it did get really crowded at times, making it hard to move around.

Facilities

6.0

The hotel offered decent facilities, though there could've been more attention to cleanliness and maintenance.

Sue

United States, June 2024

7.6/10

I had a pleasant stay overall, with big and clean rooms. The staff was super friendly and always ready to help. However, I did experience some noise issues from neighboring rooms, which was a bit distracting at times. The location was great, close to the ski center, but cleanliness in certain areas left something to be desired.

Rooms

7.0

The rooms were big and clean, but I could hear everything from neighboring rooms due to the ventilation outlet.

Service

9.0

The service was super friendly; the staff was always willing to assist with anything I needed.

Location

8.0

The location was very good, close to Ski Centre 1, which was convenient.

Dining

7.0

Dining was fine, with a variety of dishes, but it felt a bit monotonous after a few days.

Facilities

7.0

The facilities were decent and added to the overall experience, but they could use some updates.

Friendly staff

Noise from rooms

Matt

United States, June 2024

5.8/10

I had mixed feelings about my stay at this hotel. On one hand, the views from my room were absolutely stunning, and it was spacious. On the other hand, I was really disappointed with the cleanliness—there were signs of mold and a strong odor of cigarettes. Overall, the service could improve too, with some staff being rude instead of accommodating.

Rooms

5.0

The room was spacious with a beautiful view, but unfortunately, there was mold and a cigarette smell that made it uncomfortable.

Service

5.0

The service from some staff members was quite rude and unhelpful, while the cleaning ladies were courteous and did their job well.

Location

8.0

The location is fantastic on the perfect Rodopi mountain, and even though it got a bit noisy with kids in the evenings, it was a great place to explore.

Dining

6.0

Dining options were buffet style and had a decent variety, but it could get very crowded, making it hard to move around.

Facilities

6.0

Facilities were decent, but they didn’t quite match up to my expectations given the price we paid.